Vista Sol Punta Cana

Dear Guest, Greetings from Vista Sol Punta Cana First of all we would like to thank you for the comments that you have left. It was very kind of you to have taken the time to write us, we really appreciate it. In reference to service, we are surprised and worried to hear that you are not satisfied. In fact, our warm and attentive service use to be very often highlighted and definitely it make the difference in Vista Sol Punta Cana. Our rooms are subject to daily revisions from our housekeeping departments; however, there might be situations that can arise during our guests stay. We deeply regret your room was supposedly affected by some housekeeping issues and as a result you may have obtained a negative impression of our services. Rooms are cleaned daily from 9am till 5pm. In addition, under request, this service can be provided after 5pm We do hope you will give us another opportunity by returning back to experience our true level of service. As a company focused on service, we continue working hard day by day for the optimization and improvement. Best Regards, Lucila Di Chiara, Guest Service Manager.