Vista Sol Punta Cana

Dear Guest, Greetings from Vista Sol Punta Cana First of all we would like to thank you for the comments that you have left. It was very kind of you to have taken the time to write us, we really appreciate it. We are disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. You can be assured that corrective measures have been taken in order to avoid these situations from reoccurring. We sincerely appreciate the time you have taken to send us your feedback and valuable recommendations towards the improvement of our services. It is only through our client´s comments that we are able to identify the areas where we need to improve and provide the necessary measures as to avoid them from reoccurring. We do hope you will give us another opportunity by returning back to experience our true level of service. We will keep working on it, to improve day by day. Sincerely, Lucila Di Chiara, Guest Service Manager.