Alba Sunny Beach

Dear Klaus-Jurgen, Thank you for your opinion. It's very helpful for us to change some of the things that depend on us. I assure you we will do it. But unfortunately, you had a holiday the last week of September when the weather was extremely bad. I know that it's very boring to be on holiday in bad weather. The other bad thing that influenced your feeling was that most of the shops, bars and entertainments were closed at that time. If you go out of the hotel for a walk you can see nothing, but closed properties. So it's underastandable that people will feel very unpleasant at such weather and surroundings. Unfortunately the hotel can't help in this situation. We have emphasized on our animation programe to make more happy the stay of our clients. All our staff was doing his best to make tourists to enjoy their stay. All are very helpful and smiling. Kind Regards Manager