Creta Maris Resort

Dear Ms. Carmen, First of all, we would like to thank you for selecting Creta Maris Resort as the destination for your family holidays in Crete! In Creta Maris, we are constantly trying to assess and improve ourselves to ensure your highest satisfaction. For this purpose, our resort has embarked upon a renovation journey which is designed to completely transform our premises, without altering our core values and authenticity. Towards that goal, we utilize your feedback to define the next course of our actions. In addition, please allow us to mention that cleanliness is one of our highest priorities. We try our utmost to maintain our facilities in top-notch condition and deliver the best possible housekeeping services. If at any point during your stay though you notice something that does not meet the level of cleanliness that you expected and that we endeavor to provide for our guests, we encourage you to bring it to our attention so that we can rectify any possible issue immediately. Please be kindly reassured that your comments are noted and are taken into consideration. We are always looking for opportunities to level up our services and your input is the most valued tool towards that goal. Thank you very much for recommending our resort and we hope to have the honor of accommodating your family again soon and renew your experience with us! Best regards, The Creta Maris Management Team