Numo Ierapetra Beach Resort Crete, Curio Collection by Hilton

Dear Andrea, Thank you for your feedback and for taking the time to share your impressions with us. We’re delighted to hear that you appreciated our hotel’s overall atmosphere and found the facility to be very nice. However, we are truly sorry to learn about the disturbance caused by the connecting door in your room. Please accept our sincere apologies for the inconvenience. Sound transmission between rooms is something we take seriously, especially as we aim to meet the expectations associated with a 5-star experience. While connecting rooms are often helpful for families or groups, we understand that they can sometimes result in noise issues. We encourage guests to let us know during their stay, and we will always do our best to offer an alternative room when available. Your comments are important to us and have been shared with our management team as we continuously work on improving both our facilities and guest comfort. We hope to have the opportunity to welcome you again and provide you with a more restful and seamless experience. Warm regards, Numo Ierapetra Team