Im Zimmer riecht es muffig, trotz ständig das Fenster offen war.Eine Badewanne ist nicht mehr zeitgemäß bei 4Sternen.Kein Glas auf dem Zimmer. Wasserkocher und Kaffeemaschine fehlte auch.Minibar war nur mit 2 kleinen Wasser-Flaschen bestückt!
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Dear Mr. Insel Firstly, we would like to thank you for taking the time to provide us with your feedback on your recent stay at Pestana Bahia Praia. We regret that our Hotel did not match your fully expectations. However we would like to thank you for your suggestions of improvement, we already informed our manager about your comments. Thank you once again, for bringing this matters to our attention. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Bahia Praia. Best regards, Marta Rodrigues Guest Service Agent
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