Neptune Luxury Resort

Dear Sabine, Thank you for your question and Kalimera from sunny Kos! Further to our successful implementation of safety measures last year, the resort maintains an enhanced cleaning and disinfection program with a specific protocol for each hotel area. Regarding your question, face masks are mandatory at the hotel only in all indoor public spaces. At the main restaurant you can remove your mask once you are seated. When you leave your seat, you must put your mask back on. For detailed info of the health & safety measures at Neptune Hotels please download our protocol https://bit.ly/3ivoelG

Dear Britta thank you for your question. All travelers that have completed their vaccination (i.e.,14 days have elapsed since the last vaccination, depending on the doses required) and hold a vaccination certificate are able to entry Acceptable vaccines: Pfizer BioNtech, Moderna, Astra Zeneca/Oxford, Novavax, Johnson+Johnson/Janssen, Sinovac Biotech, Gamaleya (Sputnik), Cansino Biologics, Sinopharm among others. For more information please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#

Thank you for your question. Please be informed that proof of a negative test is not required however for all travelers that have completed their vaccination (i.e.14 days have elapsed since the last vaccination, depending on the doses required) & hold a vaccination certificate. Although entry of tourists in Greece is not subject to vaccination, by presenting a vaccination certificate greatly facilitates the procedures upon arrival. Please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#

Dear Isabel, thank you for your question. The gym is open with enhanced safety measures in place. Please visit our health & safety page https://www.neptune.gr/info-covid-19 or download our health & safety protocol 2021 which can be found in the same page. We adopted best practices in day-to-day operations in all our departments so you can vacation with peace of mind. Kind regards

Dear Benny, thank you for your question. The barrier-free rooms are near the central building. Hope this information helps. Kind Regards, Neptune Hotels

Dear Annika, thank you for your question. We are very excited to say that we will be re-opening our doors on Friday 21 May. For your convenience we provide on-site covid testing facilities. The scheduled PCR testing costs 80 euros. We also provide Rapid testing which is approved by German & UK authorities for pre-departure testing and costs 28 euros. If you need more information please visit our website and the page with health & safety updates. Kind Regards, Neptune Hotels

Dear Agnes, Thank you for your question. Unfortunately we are not able to provide the requested service. The board option has to be either Bed and Breakfast or Half board. However, if you wish to have a dinner at the restaurant you can arrange it with the reception (at a fee). Hope this information helps. Kind Regards, Neptune Hotels

Hallo Debby, in den Tavernen ist es günstiger, aber die Qualität ist im Hotel natürlich besser. in der Hotelanlage gibt es fünf Restaurants, da kann man bei HP zum halben Preis speisen. Gruß Wolf Rüdiger

Dear Hannelore, Greetings from sunny Kos. In the 4000 section, you will find Superior Apartments, as well as Executive Apartments. In the 5000 section there are Deluxe Twin Rooms & Suites. Most of our rooms have twin beds. Hope this information helps. Kind Regards, Neptune Hotels Team

Dear Marion, Thank you for your question. There is a number of private medical services on the island of Kos that perform PCR Tests. However, during the season (where the hotel is open) Neptune Hotels collaborates with dedicated medical center in order to provide medical services to its guests. Should you need any further information, please do not hesitate to contact us. Kind regards, Neptune Hotels.