Neptune Luxury Resort

Dear Olga, thank you for your question. For your departure back home, you have to check and follow the guidelines and regulations of your country. However, if your country's regulation mention that your child must have the test prior to his departure, our hotel provides onsite testing facilities for covid-19. Kind regards, Neptune Hotels

Hallo Lukas, es gibt genau zwei Tavernen vor dem Gelände und die nächste größere Stadt ist 18km entfernt. Auf dem Hotelgelände gibt es 3-4 Restaurants.

Dear Lukas, we're pleased to inform you that there are no fees for a number of sports we provide at Neptune Hotels including the sport of Basketball. However due to the fact that we offer different rates and services for those who want to play tennis (and we cannot include them all here), we would suggest you to download our app -copy the link- https://bit.ly/2SFj77W where you will be able to read the rates and information about the sports we provide. The app is very useful and includes also daily timetables for day & evening entertainment, including food&drink menus with photos and prices.

Dear Dejan, Thank you for your question. Although Superior Apartments are not the ones that are renovated, they are still very elegant rooms in good condition. They feature one bedroom and a kitchen/dining area and are suitable for up to 4 guests. For your information, please note that the room types that are recently renovated (2020) are the Deluxe Family Rooms & our Family Suites. The following room types have been renovated from 2016 till 2019: Deluxe Twin, Deluxe Twin Sea View, Luxury Suite and Luxury 2-Bedroom Suite. Hope we have answered your question. Kind Regards, Neptune Hotels

Dear Sabine, Thank you for your question and Kalimera from sunny Kos! Further to our successful implementation of safety measures last year, the resort maintains an enhanced cleaning and disinfection program with a specific protocol for each hotel area. Regarding your question, face masks are mandatory at the hotel only in all indoor public spaces. At the main restaurant you can remove your mask once you are seated. When you leave your seat, you must put your mask back on. For detailed info of the health & safety measures at Neptune Hotels please download our protocol https://bit.ly/3ivoelG

Dear Britta thank you for your question. All travelers that have completed their vaccination (i.e.,14 days have elapsed since the last vaccination, depending on the doses required) and hold a vaccination certificate are able to entry Acceptable vaccines: Pfizer BioNtech, Moderna, Astra Zeneca/Oxford, Novavax, Johnson+Johnson/Janssen, Sinovac Biotech, Gamaleya (Sputnik), Cansino Biologics, Sinopharm among others. For more information please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#

Thank you for your question. Please be informed that proof of a negative test is not required however for all travelers that have completed their vaccination (i.e.14 days have elapsed since the last vaccination, depending on the doses required) & hold a vaccination certificate. Although entry of tourists in Greece is not subject to vaccination, by presenting a vaccination certificate greatly facilitates the procedures upon arrival. Please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#

Dear Isabel, thank you for your question. The gym is open with enhanced safety measures in place. Please visit our health & safety page https://www.neptune.gr/info-covid-19 or download our health & safety protocol 2021 which can be found in the same page. We adopted best practices in day-to-day operations in all our departments so you can vacation with peace of mind. Kind regards

Dear Benny, thank you for your question. The barrier-free rooms are near the central building. Hope this information helps. Kind Regards, Neptune Hotels

Dear Annika, thank you for your question. We are very excited to say that we will be re-opening our doors on Friday 21 May. For your convenience we provide on-site covid testing facilities. The scheduled PCR testing costs 80 euros. We also provide Rapid testing which is approved by German & UK authorities for pre-departure testing and costs 28 euros. If you need more information please visit our website and the page with health & safety updates. Kind Regards, Neptune Hotels