Hallo Lukas, es gibt genau zwei Tavernen vor dem Gelände und die nächste größere Stadt ist 18km entfernt. Auf dem Hotelgelände gibt es 3-4 Restaurants.
Hallo, ich würde gerne wissen wie hoch die Gebühren für das Tennis und Basketball spielen sind?
Dear Lukas, we're pleased to inform you that there are no fees for a number of sports we provide at Neptune Hotels including the sport of Basketball. However due to the fact that we offer different rates and services for those who want to play tennis (and we cannot include them all here), we would suggest you to download our app -copy the link- https://bit.ly/2SFj77W where you will be able to read the rates and information about the sports we provide. The app is very useful and includes also daily timetables for day & evening entertainment, including food&drink menus with photos and prices.
Hallo! Sind die Superior Apartments alle renoviert?
Dear Dejan, Thank you for your question. Although Superior Apartments are not the ones that are renovated, they are still very elegant rooms in good condition. They feature one bedroom and a kitchen/dining area and are suitable for up to 4 guests. For your information, please note that the room types that are recently renovated (2020) are the Deluxe Family Rooms & our Family Suites. The following room types have been renovated from 2016 till 2019: Deluxe Twin, Deluxe Twin Sea View, Luxury Suite and Luxury 2-Bedroom Suite. Hope we have answered your question. Kind Regards, Neptune Hotels
Hallo und nette Grüße aus Berlin,
Wie sind die Corona Maßnahmen im Hotel Bereich??
Muss man ständig Maske tragen und wie lief die Anreise und Abreise?
Dear Sabine, Thank you for your question and Kalimera from sunny Kos! Further to our successful implementation of safety measures last year, the resort maintains an enhanced cleaning and disinfection program with a specific protocol for each hotel area. Regarding your question, face masks are mandatory at the hotel only in all indoor public spaces. At the main restaurant you can remove your mask once you are seated. When you leave your seat, you must put your mask back on. For detailed info of the health & safety measures at Neptune Hotels please download our protocol https://bit.ly/3ivoelG
Wir reisen am 21.6. An. Ich habe vor 4 Wochen eine einmal Impfung mit Johnson&Johnson erhalten. Reicht mein Impfpass für die Einreise?
Dear Britta thank you for your question. All travelers that have completed their vaccination (i.e.,14 days have elapsed since the last vaccination, depending on the doses required) and hold a vaccination certificate are able to entry Acceptable vaccines: Pfizer BioNtech, Moderna, Astra Zeneca/Oxford, Novavax, Johnson+Johnson/Janssen, Sinovac Biotech, Gamaleya (Sputnik), Cansino Biologics, Sinopharm among others. For more information please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#
Do passengers from Switzerland have to show a neg. PCR-Test, even if they can prove, that they are vaccinated?
Thank you for your question. Please be informed that proof of a negative test is not required however for all travelers that have completed their vaccination (i.e.14 days have elapsed since the last vaccination, depending on the doses required) & hold a vaccination certificate. Although entry of tourists in Greece is not subject to vaccination, by presenting a vaccination certificate greatly facilitates the procedures upon arrival. Please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#
Hallo,
Ist das Fitnessstudio geöffnet?
Dear Isabel, thank you for your question. The gym is open with enhanced safety measures in place. Please visit our health & safety page https://www.neptune.gr/info-covid-19 or download our health & safety protocol 2021 which can be found in the same page. We adopted best practices in day-to-day operations in all our departments so you can vacation with peace of mind. Kind regards
Sind die barrierefreien Zimmer in strandnähe?
Wie ist dort die Aussicht?
Dear Benny, thank you for your question. The barrier-free rooms are near the central building. Hope this information helps. Kind Regards, Neptune Hotels
Guten Morgen,
öffnet Ihr Hotel ab 14.05.? Gibt es dann direkt im Hotel bzw. vor Ort die Möglichkeit, einen PCR-Test für die Rückreise zu machen?
Dear Annika, thank you for your question. We are very excited to say that we will be re-opening our doors on Friday 21 May. For your convenience we provide on-site covid testing facilities. The scheduled PCR testing costs 80 euros. We also provide Rapid testing which is approved by German & UK authorities for pre-departure testing and costs 28 euros. If you need more information please visit our website and the page with health & safety updates. Kind Regards, Neptune Hotels
Hallo,
Ich habe eine Woche mit Frühstück gebucht und möchte fragen ob es möglich wäre dann Vorort HP für 3 Tage dazu buchen? Was wäre der Preis?
Dear Agnes, Thank you for your question. Unfortunately we are not able to provide the requested service. The board option has to be either Bed and Breakfast or Half board. However, if you wish to have a dinner at the restaurant you can arrange it with the reception (at a fee). Hope this information helps. Kind Regards, Neptune Hotels