Dear Carolin, thank you for your question. If you wish to rent one of our new gazebos the cost is 30 euros per day. The existed beach pavilions are complimentary facility that are included in the price rate of specific room categories for their private use. There is a possibility to rent them upon availability. Kind regards, Neptune Hotels
Do you have to rent the gazebos? If so, how much do they cost in the daytime? Thank you!
Martin Felber CH 6374 Buochs
Gibt es in diesem Hotel kein Juvetsi, Stivado, Kuneli, Jemista und Goldbrasche ? Efcharisto
Dear Martin, thank you for your question. Our menu in the Main Restaurant offers Greek food choices like the mentioned food in your question. Moreover, there is the Taverna where you can find similar food options. You can download our app to see the menu in each restaurant. Hope you find this information helpful. Kind regards, Neptune Hotels
Kann man irgendwo die Speisekarte von den A la Cart Restaurants einsehen bzw. sind die vor den Restaurants ausgelegt/ausgegangen?
Dear Stefan, thanks for your question. Our menus are displayed outside our restaurants. Alternatively they can be found on our mobile app (price and photos for each plate are included- the link to download the app can be found on our website in the footer). Please know that our app offers useful information about the hotel. Apart from the menus, you can order room service online, you can see the daily animation program, the services offered and many more. Kind regards, Neptune Hotels
Ich habe gelesen, dass man per Scan am Pool Getränke und Snaks bestellen kann. Wie funktioniert das? Per App oder QR Code?
Per QR-Code holst du dir die Speisekarte aufs Handy und klickst das an was du möchtest - in kurzer Zeit wird es dir serviert. Klappt hervorragend.
Hallo, gibt es die Möglichkeit Tageskarten für den Wellness-Bereich zu kaufen?
Dear Micha, thank you for your question. The Spa is open daily from 10:00 am to 7:00 p.m. (except Sundays during the month of May). To make a spa reservation please call the Spa Reception when you visit the hotel. Regarding the Wet Spa, please be informed that this year is not in operation due to the health regulations concerning Covid. Kind regards, Neptune Hotels
Hallo, können wir bei gebuchter Halbpension auch in den anderen Restaurants (nicht Hauptrestaurant) zu Abend essen oder kostet es dann einen Aufpreis?
Dear Eva, thank you for your question. Our guests who have booked half-board, are entitled to 50% discount on their food bill if they wish to have dinner in one of our a la carte restaurants. Kind Regards, Neptune Hotels Social Media Team
Hallo,
ich komme im Juni zum 2. mal. Da ich alleine verreise, hätte ich gerne ein Zimmer nicht im Erdgeschoss. Ist dies möglich?
Liebe Grüße
Dear Christiane, thank you for your message and we're glad to know that you are coming back! We would appreciate if you could send your wish to our reservations department (reservations AT neptune.gr), along with your booking details in order to be able to fill in this request to the right person. Best regards and we're looking forward to welcome you! Neptune Hotels Social Media Team
bieten Sie Schwimmkurse oder Einzelschwimmunterricht für Kinder (5 Jahre) an?
Ja, für 34 Euro/Einheit
gibt es Kinderbetreuung, Kinderclub?
Dear Mr. Bodo, we would like to thank you for the question. Neptune Hotels Resort has a wonderful kids club which offers a fairy-tale atmosphere for the kids. Please visit the link for more info. https://bit.ly/3J7yDOC Kind regards, Neptune Hotels
Hallo zusammen, wird bei der Belegung mit 2 Erwachsenen und 1 Kind (13 Jahre) im Doppelzimmer ein zusätzliches Bett aufgestellt?
Dear Sebastian thank you for your question. The Twin Rooms have maximum occupancy of 2 guests. However, the Deluxe Twin Rooms can have 1 extra sofa bed possible as the room description on the website mentions ( https://bit.ly/3HrRmnn ). Kind Regards, Neptune Hotels, Kos